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RouteMatch User Survey

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Agency Name

Bamberg County Office on Aging

Agency Address

498 Log Branch Rd.

Agency City

Bamberg

Agency State

SC

Agency ZipCode

29003

Agency Contact Person

Kay Clary

Agency Telephone Number

803-245-3021

Agency Email Address

claryk@bellsouth.net

Do you have any licenses/seats for RouteMatch which are currently paid by the agreement that SCDOT holds with RouteMatch?

Yes

If so please list the username for each license/seat that you use which SCDOT is currently covering (one entry per line please):

Bamberg1

Do you have any licenses/seats with RouteMatch that your agency pays for directly?

Yes

Please list the type of license/seat and whether it is a USER or VEHICLE license along with the name of the user (for example: User - John Smith or Vehicle - Mary Jones) ONE LINE PER ENTRY PLEASE

Kay Clary
LaVerne DeRienzo
Tonie Holman
Patricia Harley
Shmeica Copeland

What are you currently paying for the above-listed license/seat?

(Description AND Monthly Fee) ONE LINE PER ENTRY PLEASE

? SCDOT Pays for it.

Do all users have the same user rights and level of authority?

(Example if technical assistance is required who in your agency resolves the issue or contact RouteMatch to resolve the issue?)

No, different for administrative rights

Does the fee have different costs for hosting, maintenance, technical support, or any other type of service

No

Hosting Fee

 

Technical Fee

 

Maintenance Fee

 

Other Service Fee (description and amount)

 

Have your purchased any other services and or equipment from RouteMatch?

 

1 - Item Description

 

1 - Item Cost

 

1 - Is this a recurring cost?

No

2 - Item Description

 

2 - Item Cost

 

2 - Is this a recurring cost?

No

3 - Item Description

 

3 - Item Cost

 

3 - Is this a recurring cost?

No

4 - Item Description

 

4 - Item Cost

 

4 - Is this a recurring cost?

No

5 - Item Description

 

5 - Item Cost

 

5 - Is this a recurring cost?

No

6 - Item Description

 

6 - Item Cost

 

6 - Is this a recurring cost?

No

7 - Item Description

 

7 - Item Cost

 

7 - Is this a recurring cost?

No

8 - Item Description

 

8 - Is this a recurring cost?

No

8 - Item Cost

 

9 - Item Description

 

9 - Item Cost

 

9 - Is this a recurring cost?

No

10 - Item Description

 

10 - Item Cost

 

10 - Is this a recurring cost?

No

Please provide information on what software or system you utilize for scheduling and dispatch.

 

Please provide any additional comments or descriptions below if necessary

I'm not sure if something was cut off on each page, but a couple of the questions were missing. Thanks, Kay
Created at 10/26/2016 2:22 PM by ***
Last modified at 10/26/2016 2:31 PM by ***