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RouteMatch User Survey

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Agency Name

Lancaster County Council on Aging

Agency Address

309 S Plantation Road

Agency City

Lancaster

Agency State

SC

Agency ZipCode

29720

Agency Contact Person

Sally P. Sherrin

Agency Telephone Number

803-285-6956

Agency Email Address

sherrin@lancastercouncilonaging.org

Do you have any licenses/seats for RouteMatch which are currently paid by the agreement that SCDOT holds with RouteMatch?

No

If so please list the username for each license/seat that you use which SCDOT is currently covering (one entry per line please):

 

Do you have any licenses/seats with RouteMatch that your agency pays for directly?

No

Please list the type of license/seat and whether it is a USER or VEHICLE license along with the name of the user (for example: User - John Smith or Vehicle - Mary Jones) ONE LINE PER ENTRY PLEASE

 

What are you currently paying for the above-listed license/seat?

(Description AND Monthly Fee) ONE LINE PER ENTRY PLEASE

 

Do all users have the same user rights and level of authority?

(Example if technical assistance is required who in your agency resolves the issue or contact RouteMatch to resolve the issue?)

 

Does the fee have different costs for hosting, maintenance, technical support, or any other type of service

 

Hosting Fee

 

Technical Fee

 

Maintenance Fee

 

Other Service Fee (description and amount)

 

Have your purchased any other services and or equipment from RouteMatch?

 

1 - Item Description

 

1 - Item Cost

 

1 - Is this a recurring cost?

 

2 - Item Description

 

2 - Item Cost

 

2 - Is this a recurring cost?

 

3 - Item Description

 

3 - Item Cost

 

3 - Is this a recurring cost?

 

4 - Item Description

 

4 - Item Cost

 

4 - Is this a recurring cost?

 

5 - Item Description

 

5 - Item Cost

 

5 - Is this a recurring cost?

 

6 - Item Description

 

6 - Item Cost

 

6 - Is this a recurring cost?

 

7 - Item Description

 

7 - Item Cost

 

7 - Is this a recurring cost?

 

8 - Item Description

 

8 - Is this a recurring cost?

 

8 - Item Cost

 

9 - Item Description

 

9 - Item Cost

 

9 - Is this a recurring cost?

 

10 - Item Description

 

10 - Item Cost

 

10 - Is this a recurring cost?

 

Please provide information on what software or system you utilize for scheduling and dispatch.

NTransit

Please provide any additional comments or descriptions below if necessary

NTransit is a good program for scheduling and dispatching, but does not capture some of the information necessary for the OPTSTAT reports.  The information that is not captured has to be created by other means.
Created at 10/6/2016 7:44 AM by ***
Last modified at 10/6/2016 7:46 AM by ***