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RouteMatch User Survey

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Agency Name

Santee Wateree RTA

Agency Address

129 S Harvin St

Agency City

Sumter

Agency State

SC

Agency ZipCode

29150

Agency Contact Person

Michael Jonas

Agency Telephone Number

803-775-9347

Agency Email Address

mjonas@swrta.com

Do you have any licenses/seats for RouteMatch which are currently paid by the agreement that SCDOT holds with RouteMatch?

Yes

If so please list the username for each license/seat that you use which SCDOT is currently covering (one entry per line please):

SWDE1.SCDOT
SWDE2.SCDOT
SWDE3.SCDOT
SWDE4.SCDOT
SWDE5.SCDOT
SWDE6.SCDOT
SWDE7.SCDOT
SWDE8.SCDOT
SWDE9.SCDOT
SWDSP1.SCDOT
SWDSP2.SCDOT
SWDSP3.SCDOT
SWDSP4.SCDOT
SWDSP5.SCDOT
SWSCHED1.SCDOT
SWSCHED2.SCDOT
SWSCHED3.SCDOT
SWSCHED4.SCDOT
SWSUPER1.SCDOT
SWSUPER2.SCDOT
SWSUPER3.SCDOT
SWADMIN1.SCDOT

Do you have any licenses/seats with RouteMatch that your agency pays for directly?

No

Please list the type of license/seat and whether it is a USER or VEHICLE license along with the name of the user (for example: User - John Smith or Vehicle - Mary Jones) ONE LINE PER ENTRY PLEASE

 

What are you currently paying for the above-listed license/seat?

(Description AND Monthly Fee) ONE LINE PER ENTRY PLEASE

 

Do all users have the same user rights and level of authority?

(Example if technical assistance is required who in your agency resolves the issue or contact RouteMatch to resolve the issue?)

 

Does the fee have different costs for hosting, maintenance, technical support, or any other type of service

 

Hosting Fee

 

Technical Fee

 

Maintenance Fee

 

Other Service Fee (description and amount)

 

Have your purchased any other services and or equipment from RouteMatch?

 

1 - Item Description

 

1 - Item Cost

 

1 - Is this a recurring cost?

 

2 - Item Description

 

2 - Item Cost

 

2 - Is this a recurring cost?

 

3 - Item Description

 

3 - Item Cost

 

3 - Is this a recurring cost?

 

4 - Item Description

 

4 - Item Cost

 

4 - Is this a recurring cost?

 

5 - Item Description

 

5 - Item Cost

 

5 - Is this a recurring cost?

 

6 - Item Description

 

6 - Item Cost

 

6 - Is this a recurring cost?

 

7 - Item Description

 

7 - Item Cost

 

7 - Is this a recurring cost?

 

8 - Item Description

 

8 - Is this a recurring cost?

 

8 - Item Cost

 

9 - Item Description

 

9 - Item Cost

 

9 - Is this a recurring cost?

 

10 - Item Description

 

10 - Item Cost

 

10 - Is this a recurring cost?

 

Please provide information on what software or system you utilize for scheduling and dispatch.

CAD/AVL, Routematch demand response and Fixed Route, Routeshout

Please provide any additional comments or descriptions below if necessary

 
Created at 9/30/2016 3:28 PM by ***
Last modified at 9/30/2016 3:58 PM by ***